First Responders Seek A Clearer Connection

Briscoe testifies.

Briscoe testifies.

Monday, April 10, 2017 - The city department that handles 911 calls is looking to upgrade a critical component of its communications technology to ensure that notifications sent to the fire department are appearing in a timely and accurate manner.

The technology it uses right now, which was first installed over two decades ago, is faulty and unreliable, and may exacerbate delays in dispatching emergency responders.

So testified Director of Public Safety Communications (PSAP, or “public safety answering point”) Michael Briscoe at a a Board of Alders Finance Committee hearing held at City Hall last Thursday night on the Harp Administration’s proposed $554.5 million operating budget.

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